Sales Policy

Effective Date: January 9, 2025
Contact Information:
Street: 1606 Stafford Rd Leesburg, Florida (FL)
Phone Number: (352) 326-0499
Email: info@quinsonali.com
Website: www.quinsonali.com

1. Introduction

At Quinsonali, we are committed to providing the best online shopping experience, offering high-quality home furniture at competitive prices. Our Sales Policy outlines our procedures, payment terms, and all essential information related to your purchases on our website. By making a purchase from quinsonali.com, you agree to comply with and be bound by the terms outlined in this Sales Policy. Please read this document carefully before completing your purchase.

2. Order Placement

To place an order with Quinsonali, you need to follow these steps:

  1. Browse through our website to select the products you want to purchase.
  2. Add the desired products to your shopping cart.
  3. Review your cart to ensure the items, quantity, and pricing are correct.
  4. Proceed to the checkout page where you will be asked to enter shipping and payment details.
  5. Review your order and complete the purchase by providing your payment information.

Once your order is placed, we will send you an order confirmation via email. This does not constitute a binding contract until the order has been processed and shipped.

3. Pricing and Payments

Our prices are displayed in U.S. dollars and include applicable taxes unless otherwise noted. Quinsonali reserves the right to change pricing at any time without prior notice. You will be charged the price shown at the time of order placement.

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. For credit card payments, we use SSL encryption to protect your information and ensure secure transactions.

4. Order Confirmation and Acceptance

After placing your order, you will receive an email confirming your order details. However, an order confirmation does not constitute acceptance of the order. Quinsonali reserves the right to reject or cancel any order at our discretion. Possible reasons for order cancellation include:

  • Payment processing issues
  • Inability to deliver to your location
  • Product availability problems
  • Suspected fraudulent activity

If your order is canceled, we will notify you and provide a refund if payment was processed.

5. Shipping and Delivery

We offer a variety of shipping options, including standard shipping and expedited delivery, to ensure your order arrives promptly and in good condition. Quinsonali currently ships within the United States, and we may also offer international shipping in some regions.

  • Shipping Fees: Shipping costs are calculated based on the size, weight, and destination of your order. You will be notified of the shipping fee before confirming your order.
  • Processing Time: Orders are typically processed within 1-2 business days. During peak seasons or promotional periods, processing may take longer.
  • Delivery Time: Delivery times depend on your location and the selected shipping method. Please allow 5-7 business days for standard shipping and 2-3 business days for expedited shipping.

6. Product Availability

While we strive to maintain accurate inventory levels, some products may become out of stock due to high demand or supplier delays. If this occurs, we will notify you and provide options for a refund or to wait for the product to be restocked.

If an item is backordered, we will give you an estimated restock date. You can decide whether to wait for the product or cancel the order for a refund.

7. Returns and Refunds

Our Refund and Returns Policy outlines the procedures for returns, exchanges, and refunds. For most items, you can return the product within 30 days of purchase for a refund or store credit, provided the product is in new, unused condition and is returned with all original packaging and accessories.

Please review our Refund and Returns Policy for detailed instructions and exceptions to the standard return procedure.

8. Cancellations

You may request to cancel your order within 24 hours of placing it by contacting our customer service team at info@quinsonali.com. After the 24-hour window, we may not be able to process the cancellation, as your order may have already been shipped.

9. Customer Support

If you need assistance or have any questions about your order, our customer service team is available to help. Contact us via the following:

Our team will be happy to assist you with tracking, returns, exchanges, or any other inquiries.

10. Terms of Sale Changes

Quinsonali reserves the right to modify this Sales Policy at any time. Any changes to the policy will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically for updates.