Effective Date: January 9, 2025

Contact Information:

Street: 1606 Stafford Rd Leesburg, Florida (FL)

Phone Number: (352) 326-0499

Email: info@quinsonali.com

Website: www.quinsonali.com

 

1. Introduction

At Quinsonali, we aim to make the purchasing process as simple and secure as possible. This Payment Policy outlines the payment methods accepted on our website, how transactions are processed, and the measures we take to ensure a secure payment experience. By using our website and making purchases, you agree to the terms outlined in this policy.

 

2. Accepted Payment Methods

We accept a variety of secure payment methods to ensure that you can choose the option that best suits you. All transactions are processed through secure payment gateways, using the latest encryption technology to protect your data. The following payment methods are available:

 

Credit/Debit Cards: We accept Visa, MasterCard, American Express, and Discover cards. When using a credit card, please ensure your billing information is entered correctly to avoid delays.

PayPal: We also accept payments via PayPal, which provides an additional layer of security and convenience for our customers.

Apple Pay / Google Pay: For customers using mobile devices, we accept payments through Apple Pay and Google Pay.

Gift Cards: We accept pre-approved gift cards for online purchases. These can be redeemed during checkout by entering the gift card number.

3. Security and Encryption

At Quinsonali, we prioritize your security. All payment transactions are processed through a secure, PCI DSS-compliant payment gateway. PCI DSS (Payment Card Industry Data Security Standard) ensures that your payment details are encrypted and kept secure.

 

SSL Encryption: Our website is SSL encrypted, meaning any information you provide, including payment details, is protected from unauthorized access.

Secure Payment Processing: Our third-party payment processors, such as PayPal and credit card companies, also implement robust security measures to safeguard your data.

4. Payment Authorization and Verification

When you place an order on quinsonali.com, we verify your payment before processing your order. This ensures that the payment is legitimate and that there are no issues with the transaction.

 

Payment Authorization: Your payment will be authorized once you enter your payment details during checkout. This is the process of confirming that the payment method is valid and has sufficient funds.

Payment Verification: In some cases, we may need to verify additional information to confirm the payment. This is usually for high-value orders or for customers using new payment methods. If additional verification is required, we will notify you via email or phone.

5. Order Confirmation and Payment Processing

Once your payment is successfully authorized and processed, we will send you an Order Confirmation email. This email will include the details of your order, the products purchased, your shipping address, and the total amount paid. Please check the details carefully to ensure there are no errors.

 

Payment Processing Time: Most payments are processed instantly, but in rare cases, it may take up to 24 hours for the payment to be fully processed, especially if you are using a third-party payment method like PayPal.

Pending Payments: If there are issues with payment processing (e.g., insufficient funds, incorrect billing information), we may contact you for additional details. Your order will remain pending until payment is confirmed.

6. Taxes and Additional Charges

The prices displayed on our website do not include any applicable sales tax. The sales tax applied to your order depends on the shipping address and local tax rates. Once the shipping address is entered during checkout, the applicable sales tax will be automatically calculated and added to your total.

 

Sales Tax: Sales tax is collected based on your delivery address. We comply with all applicable state and local tax laws.

Additional Fees: Depending on your location, there may be additional charges such as customs duties (for international shipments) or special handling fees for large or fragile items. These will be clearly outlined during checkout.

7. Billing Information

When making a payment, you are required to provide accurate billing information, including your name, address, phone number, and payment details. It is essential to provide valid and complete information to avoid delays or issues with your order.

 

Incorrect Information: If the billing details provided are incorrect or incomplete, it may delay the processing of your order, and you may be required to update your information.

Billing Address Matching: To reduce fraud, we may request that your billing address matches the address associated with your payment method (e.g., the address on file with your credit card issuer).

8. Order Modifications and Cancellations

Once your payment has been processed, we will begin preparing your order for shipment. If you need to modify or cancel your order, please contact us as soon as possible. However, once an order has been shipped, it cannot be canceled or modified.

 

Canceling Orders: If you wish to cancel an order, please contact us within 24 hours of placing the order. After this period, the order may have already been processed for shipment, and cancellations may not be possible.

Refunds for Canceled Orders: If your order is canceled before shipment, a full refund will be issued. If the order is already in transit, you may need to follow our Return Policy for a refund.

9. Payment Disputes and Chargebacks

If you believe there is an issue with your payment or billing, please contact us immediately at info@quinsonali.com. We will work with you to resolve the issue as quickly as possible.

 

Chargebacks: If you initiate a chargeback through your bank or credit card provider without first attempting to resolve the issue with us, it may result in the suspension of your account and the rejection of future orders. Please contact us directly to resolve any concerns before taking this step.

10. Changes to Payment Policy

We reserve the right to make changes to our Payment Policy at any time. All changes will be posted on this page with an updated “Effective Date.” Please review this policy regularly for any updates.